Crex Terms & Conditions — Everything Explained Clearly

Crex (crex.world) is an online betting and casino platform operating under an international gaming licence. These Terms & Conditions constitute a legally binding agreement between Crex and all registered members.

By opening an account, making a deposit, or using any game or betting service on this platform, you confirm that you have read and agreed to these Terms and Conditions in full.

• Crex is intended for entertainment purposes only — it is not recommended as a source of professional income.
• All services on this platform are accessible from any internet-connected device.
• To use Crex's services, members must register with accurate and truthful information.

To open an account on Crex, certain eligibility requirements must be met. Each member is fully responsible for complying with these conditions.

• Age Requirement: You must be at least 18 years old to register on Crex. A national ID card or passport may be required for age verification.
• One account: Each individual may register only one account. If multiple accounts are found, Crex reserves the right to close all of them and forfeit any associated balances.
• Accurate Information: You must provide your correct name, mobile number, and date of birth during registration. Providing false information may result in account closure.
• No account sharing: Sharing your account with others or operating someone else's account is strictly prohibited.

Crex supports all major payment methods used in Bangladesh. All transactions are fully encrypted and secure.

Accepted Payment Methods: bKash, Nagad, Rocket, Bank Transfer, and cryptocurrency (USDT, BTC, ETH).

• Minimum deposit amount: ৳500 (mobile banking) and ৳1,000 (bank transfer).
• Deposits are typically credited within 1–10 minutes. Bank transfers may take up to 30 minutes.
• Deposited funds may only be used by the registered account holder.
• Deposits from third-party accounts are not accepted — the name on the payment method must match the name on the Crex account.
• Crex does not charge any additional fees on deposits. Fees, if any, are applied by the payment provider directly.

Crex is committed to processing member withdrawals as quickly as possible. Key withdrawal conditions are outlined below.

• Minimum withdrawal amount: ৳300.
• Maximum daily withdrawal: ৳2,00,000 (standard members); higher limits apply for VIP members.
• After a withdrawal request is submitted, mobile banking transfers are typically processed within 5–30 minutes.
• KYC verification may be required before your first withdrawal.
• Withdrawals may only be made via the same method used for the deposit, in compliance with anti-money laundering regulations.
• If you have an active bonus, withdrawing before completing the wagering requirements will result in the bonus being forfeited.

Withdrawal requests may be cancelled or delayed due to: incomplete KYC, suspicious activity, unmet bonus requirements, or temporary banking system issues.

The Crex bonus program is an added perk for members — however, each bonus comes with its own terms and conditions that must be followed.

• Welcome Bonus: Available once on your first deposit only. Wagering multiplier ×5.
• Duration: The welcome bonus is valid for 30 days. Any unused bonus will expire at the end of this period.
• Wagering: Only bets with minimum odds of 1.50 count towards wagering requirements. Bets placed below this threshold will not be counted.
• One bonus at a time: You cannot activate a new bonus while another one is still active.
• Fraud Prevention: Any bonus abuse or fraud, if detected, will result in the cancellation of the bonus and all associated winnings.
• Cashback: Weekly cashback has no wagering requirement — it can be withdrawn directly.

There are a few key rules to follow when placing Sports Betting on Crex. These apply equally to all members.

• Once a bet is confirmed, it cannot be cancelled — please review all details carefully before confirming.
• If a bet is placed at incorrect odds due to a system error, Crex reserves the right to void that bet.
• If a match is not played or is cancelled, the stake will be refunded.
• In live betting, odds change within milliseconds — Crex is not liable for any brief delays that occur during live betting.
• Winnings from bets placed at clearly erroneous odds (e.g., odds significantly higher than market value) are not guaranteed to be paid out.
• Match fixing or placing bets using insider information is strictly prohibited and may result in permanent account closure.

Crex uses third-party audited RNG to ensure fair and unbiased outcomes at all times — the Fair Play Guarantee is a core part of Crex's commitment to its members.

Crex protects members' personal and financial data with the highest level of security. Members are also required to follow the guidelines below.

• Your account password must not be shared with anyone. You are solely responsible for any losses resulting from unauthorized disclosure of your password.
• If you suspect any unauthorized login or access to your account, notify Crex immediately.
• It is advisable to avoid accessing Crex from public Wi-Fi or shared devices.
• Crex will never ask for your password via email or SMS — any such message may be a phishing attempt.

Crex believes entertainment should be enjoyable — never a source of stress or financial hardship. That's why we take Responsible Gaming seriously.

• Crex offers deposit limits, session limits, and self-exclusion options — you can request these through the help center.
• Registering an account or playing any game is strictly prohibited for anyone under 18 years of age.
• If signs of problematic gaming are detected, Crex may temporarily restrict an account as necessary.
• Avoid chasing losses by placing larger bets to recover money you've lost.

For a full guide on Responsible Gambling, Responsible Gambling Visit the page.

Crex is committed to maintaining a fair and secure environment. The following activities are strictly prohibited and may result in account closure and balance forfeiture if detected.

• Creating multiple accounts or using another person's account.
• Opening an account using a false identity or fabricated information.
• Attempting to farm bonuses across multiple accounts or transfer bonus entitlements to others.
• Use of bots, automated scripts, or malicious software.
• Transactions involving money laundering or funds from illegal sources.
• Attempting to hack or gain unauthorized access to Crex's systems.
• Fraud, deception, or harassment directed at other members.

Members may close their account at any time at their own discretion. Crex also reserves the right to close accounts under certain circumstances.

• To close your account, email support@crex.world.
• Please withdraw your balance before closing your account.
• For any complaints, please contact the Help Centre first — a response will be provided within 48 hours.
• If a resolution cannot be reached, the matter may be referred to a third-party dispute resolution service.
• These Terms & Conditions are governed by international gaming law.

Crex handles every dispute with fairness and transparency. Our goal is to ensure member satisfaction — if you run into an issue, reach out and we'll work through it together.